Your staff is awesome. My husband was recently incarcerated and I have been very concerned about how he is notified. I have been emailing him and I don’t think he knows to check the kiosks for messages. I was afraid he would not know of the visit if he didn’t check the kiosk.
I sent a email last night to ask how he is notified and your support responded this morning and provided a phone number for me to call if he is late to the visit. I am very relieved and really appreciate the timely response. I can relax and go about my day and look forward to visiting with him at 5:00.
Amy – Reno, NV