I live in Pleasant Hill, CA, so it is not very practical for me to visit my sister in jail. Consequently, I’ve not visited her for the few months she’s been incarcerated so far. My parents also live an hour away, so it’s not exactly convenient for them to drive in and back once a week either, but they did. Needless to say, when they were advised of a new service to allow virtual inmate visits from the comfort of their home via the Internet and a computer with a webcam, we were both thrilled. It will save my parents hours (like 2.5 counting parking, waiting, etc) almost every week, and will allow me to visit at all, as I would not have driven the 4 hours each way anytime soon.
I tried iWebVisit.com for the first time on September 6, 2010, and was simply amazed! It was simple to use, didn’t require special software to be installed on my computer, was reasonably priced, seems reliable so far, and was everything I expected and hoped for. It was easy to create an account, select an available time slot, and pay. I found out today I can even add up to 12 other (13 total) different webcam visitors to the same session, each participant seeing all other participants in separate windows on their screen. That blew me away. Incredibly cool!
Your service is such win-win-win on every front I can think of: it makes it practical for distant relatives (like me) to visit at all, it makes it more convenient and more efficient for even local or near-local visitors, there is no waiting around like in-person visits, the jail gets extra revenue, it’s much better for the environment, etc. And, to top it all off, you provide excellent customer service.
I can’t believe this technology hasn’t been leveraged for this sooner. It’s a natural fit. It’s such a “no-brainer”, and my family is SO GRATEFUL to you for creating this service. And to the Washoe County Sheriff’s office for using the service!
I wish iWebVisit much success — it deserves it!
Alan – Pleasant Hill, CA